CIFOR-ICRAF
CIMMYT seeks a hands-on, service-oriented and detail-oriented professional with relevant experience in Project Management or Project Coordination, to oversee, coordinate, and ensure compliance in the Knowledge Management and Information Technologies areas to all CIMMYT staff based in Africa.
This position is key to ensure continued operations in Africa’s offices by coordinating activities with the HQ office, and also overseeing that Knowledge Management and Information Technologies products and services are properly delivered in the region, according to rules and regulations. This also includes interacting with end users to monitor the quality of the products and services provided, and to ensure that end users are in compliance with all requirements related to the Knowledge Management and Information Technologies Department.
This position will support the Regional Director and Management by providing strategic leadership, aligning country/ regional activities with institutional goals, facilitating coordination between HQ and country/regional offices, and making localized decisions to address specific challenges and opportunities. Oversight, monitoring/ assurance and compliance are essential aspects of this function.
Collaborate closely with other Regional Managers and focal points of the Operations Chapter to ensure the seamless adaptation and implementation of policies, procedures, and new system architecture (e.g., ERP and contract systems), focusing on process improvement while maintaining business continuity during the transition.
This position will report directly to the Regional Director and work closely with various functional leads at HQ to ensure alignment and consistent support to country offices. Regular updates and ad-hoc reports will be expected to inform regional leadership of key developments, challenges, and progress. This KMIT staff will work in a network of experts to guarantee high quality service provision across CIMMYT’s Regional Offices and Stations.
Duties and responsibilities
- Monitor the daily progress of projects
- Provide detailed updates to project
managers or other stakeholders - Ensure team members have the supplies
and resources they need to complete their assigned tasks on time and within
their budget limits - Organize reports, invoices, contracts,
and other financial files for easy access - Plan meetings and organizing project
logistics - Contribute to the strategy and
planning of the Department. - Oversight and monitor IT and Knowledge
Management operations, quality assurance, data security, technical support,
etc. - Liaise with country offices on project
management, resource allocation, etc., under the technical guidance of
Knowledge Management and Information Technology management representatives, who
are also in charge of directly managing the KMIT staff in the country offices,
according to the agreements with the Regional Knowledge Management and
Information Technology Manager. - Contribute to policy implementation,
regulatory adherence, audit and review, etc. - Provide training and support to
country office staff and key users (e.g., new systems, policies, and
procedures). - Report to HQ on IT and Knowledge
Management performance, issues, country/ regional initiatives, etc.
Requirements
- Master’s degree in computer science,
Information Technology, or a related field (or equivalent experience). - Relevant certifications in the area of
Project Management or Project Coordination are appreciated - Relevant certifications such as
CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified
Network Associate (CCNA), or Google IT Support Professional Certification are
appreciated. - At least 5 years of experience in IT
or IT-based Knowledge Management Project Management or Project Coordination. - Experience in diagnosing and resolving
escalated problems in response to users reported incidents. - Experience in monitoring and
troubleshooting network connectivity and resolving network problems. - Familiarity with institutional
Information Technology and/or Knowledge Management policies and procedures.
Education, knowledge and experience
•Master’s degree in computer science, Information Technology, or a related field (or equivalent experience).
•Relevant certifications in the area of Project Management or Project Coordination are appreciated
•Relevant certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), or Google IT Support Professional Certification are appreciated.
•At least 5 years of experience in IT or IT-based Knowledge Management Project Management or Project Coordination.
•Experience in diagnosing and resolving escalated problems in response to users reported incidents.
•Experience in monitoring and troubleshooting network connectivity and resolving network problems.
•Familiarity with institutional Information Technology and/or Knowledge Management policies and procedures.
Terms and conditions
•This is a Locally Recruited Staff (LRS) position and on competitive remuneration in local currency, commensurate with skills and experience.
•The appointment will be for two (2) years, including a six-month probationary period, with the possibility of extension contingent on performance, continued relevance of the position and available resources.
•The duty station will be in Nairobi, Kenya.